Our Guarantee and T&Cs as of 2016
We are dedicated to bringing you a quality service which you are fully satisfied with. However, please make sure that you read and understand the following points. If you are not happy with any of these, please make sure that you make us aware before we start the process. However once we start the process you have accepted and agree with the below terms and conditions.
All power, torque and mpg figures quoted are estimates and are not guaranteed. The figures we provide are the figures gained from the same vehicle as yours on a dyno. If you dyno your vehicle after our remap without having a dyno before, then you must understand that, without an initial original figure, the final power output cannot be questioned.
The % gains quoted can differ from car to car. There are also many external factors that affect MPG figures, such as driving style, temperature, vehicle service history ETC. STX Tuning cannot be held responsible if your vehicle does not meet the expected MPG gains.
It is down to you the customer or owner of the vehicle to assess and make the decision that the vehicle is able to handle extra power as only you would know how the vehicle has been maintained and serviced. In the extremely unlikely event any mechanical or electrical failure after a remap is carried out will not be linked to and is not the responsibility of STX Tuning.
Remapping sometimes emphasises an issue already present in a vehicles engine. For example, whilst a vehicle may not have any known problems showing on a diagnostic check or the dashboard, it may, say, have a turbo approaching the end of its life. This will not be evident to STX Tuning whatsoever. Applying a remap may cause the turbo to fail sooner than it would have done anyway. There will be no refunds for any such problems after a remap.
In the extremely unlikely event of an ECU failure during the remap process, STX Tuning cannot be held responsible, as this could easily be due to a problem over which we have no control. For example, an existing fault within the ECU bought to the forefront by the process or, for example, an unexpected power fault.
The lifetime software warranty covers you for software re-installation ONLY. For example, if your vehicle software is reset to the original by a dealer or garage, then we will re-apply the remap free of charge ONCE. If your software is reset again after this, we can apply the remap, but labour costs would be incurred.
STX Tuning does NOT remove DPFs but merely refers the customer to local garages.
* Our DPF solution service is sold for off-road use only. Removal of a DPF will almost invariably make your vehicle illegal for use on a public road. This is not legal advice and if you are unsure if this applies to your vehicle, please seek further advice.